Halloween chocolates (pumpkin and ghost)

Return and Refund Policy: Our products are made to order, with materials sourced and production carried out only after an order is placed .
Therefore, cancellations, returns, and refunds after order confirmation are not possible.
We are unable to accommodate your request under any circumstances.
Please be aware of the following before placing your order.

However, in the following cases only, we will promptly take appropriate action, such as sending a replacement product.

◆ Defects caused by our store

• Severe damage or deformation during delivery (inedible condition)

• Different product

- Poor quality (e.g., foreign object contamination)

◆ How to proceed If your product falls under the above defects, please inform us of the following within 2 days of receiving the product: Order number Photos showing the defective area Details of the situation After reviewing the details, we will send a replacement or issue a refund. *You may be required to return the defective product. *Due to the nature of food products, we may not be able to provide assistance if we cannot confirm the situation.

◆ Examples of cases where service cannot be provided due to customer reasons

• Different from what I imagined

• Quality deterioration due to customer handling, such as prolonged exposure to room temperature.

- Inquiries made more than two days after the product arrived

We ask for your understanding and cooperation.

In order to deliver products that you can enjoy with peace of mind,
We take every precaution to ensure quality control and delivery management.
We kindly ask for your understanding.

[Name] Confectionery

[Ingredients] Semi-chocolate (sugar, vegetable oil, glucose, cocoa mass, cocoa powder, whole milk powder), white chocolate (sugar, whole milk powder, vegetable oil, cocoa butter, skim milk powder), chocolate spread (sugar, vegetable oil, hazelnuts, skim milk powder, cocoa powder), orange icing color (corn syrup, sugar, water, corn starch) (contains milk and soy in part)

[Contents] 465g

[Best before date] 60 days from the date of manufacture

[Storage Instructions] Keep refrigerated (store at 10°C or below).

[Manufacturer] Toast Farm LLC

1-5-16 Sangenjaya, Setagaya-ku, Tokyo

[Nutritional Information (per 465g can): Estimated Values]

Shipping method

We will deliver your order via Japan Post Yu-Pack (refrigerated/chilled delivery).

Orders will be shipped within 5-7 business days .

The mochi may harden during refrigeration, but this does not affect its quality.

Due to shaking during delivery, the sprinkles may shift to the bottom of the chocolate, but this does not affect the quantity or quality of the product.

[Please check before purchasing]

■ Regarding the white markings on the chocolate: Due to temperature changes and shaking during transportation, the surface of this product may appear white. This is a phenomenon called blooming, where fats and sugars contained in the chocolate appear on the surface, and there is no problem with the quality of the product even if you eat it.

■ Regarding breakage: Chocolate bars are very delicate products, and may break or chip due to vibrations or impacts during transportation. We appreciate your understanding of this characteristic of the product.

■ About the mint flavor This product offers the refreshing flavor of peppermint. The mint aroma and flavor may gradually weaken over time, so please consume it as soon as possible.

■ Storage Instructions: Keep refrigerated (store at 10°C or below)