Return and Refund Policy: Our products are made to order, with materials sourced and production carried out only after an order is placed .
Therefore, cancellations, returns, and refunds after order confirmation are not possible.
We are unable to accommodate your request under any circumstances.
Please be aware of the following before placing your order.

However, in the following cases only, we will promptly take appropriate action, such as sending a replacement product.

◆ Defects caused by our store

Severe damage or deformation during delivery (inedible condition)
Different product

- Poor quality (e.g., foreign object contamination)

◆ How to proceed If your product falls under the above defects, please inform us of the following within 2 days of receiving the product: Order number Photos showing the defective area Details of the situation After reviewing the details, we will send a replacement or issue a refund. *You may be required to return the defective product. *Due to the nature of food products, we may not be able to provide assistance if we cannot confirm the situation.

◆ Examples of cases where service cannot be provided due to customer reasons

Different from what I imagined
Quality deterioration due to customer handling, such as prolonged exposure to room temperature.

- Inquiries made more than two days after the product arrived

We ask for your understanding and cooperation.

In order to deliver products that you can enjoy with peace of mind,
We take every precaution to ensure quality control and delivery management.
We kindly ask for your understanding.